05 · Contact

Say hi.
Or don't.
We love mail
either way.

Real humans read every email — usually within a day. We try to write back honestly, even when the honest answer is "we're not the right team for this." Pick the channel that fits.

First reply within
24h
General inbox

Pick a channel.

/ Where the pandas live

One studio,
based in Canada.

Headquartered in Toronto, with a small team worlwide. Remote-friendly by default — we work with clients across North America and beyond, async when it fits, synchronous when it actually helps.

/ HQ

Toronto, Ontario.

The studio. Where most of design, growth and engineering lives. Design · Growth · Engineering
EST · GMT-5

Before you email…

Six questions we get almost every week. If the answer's here, you've saved yourself an email. If not, we're easy to reach.

How quickly will you reply? +
Within 24 hours, almost always faster. If it's been longer, the email genuinely got lost — just send it again. We don't have a sales sequence chasing you down.
Do you take small projects? +
Sometimes. Our minimum project is usually $15K, but if the work is interesting and we have a window, we'll do smaller. The brief form's the fastest way to find out.
Do you work with agencies or just brands? +
Both. We've white-labeled for agencies in NYC, London and Sydney. Same quality, same process — your client doesn't know we exist unless you tell them.
What if I'm just exploring? +
Book the 15-min call. No pitch, no deck, no follow-up sequence. Just a chat about what you're thinking and whether we'd be useful.
Are you hiring right now? +
We hire in waves. Even when we're not actively hiring, send your CV to careers@ — we keep a short list of people we want to work with, and reach out when the timing's right.
Where do I send an NDA? +
legal@thebrandpanda.studio. We sign reasonable mutual NDAs before the first call. We don't sign one-sided ones, and we'll politely push back on anything 12+ pages.

Got a project,
a problem, or
just a hello?

We read every email. A real person — usually one of the founders — replies within 48 hours with a take, a rough scope, and an honest yes/no on whether we're the right team for the job.

admin@thebrandpanda.com
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